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For full details of each job click the job title which links directly to the vacancy on the website.

13-09-2016 12:00 AM BST
Closing date: 23 September 2016

To investigate and respond to queries in relation to Penalty Charge and Fixed Penalty Notices either by telephone or in writing including preparing criminal prosecution files and case histories.

Present evidence in person at Traffic Penalty Tribunal hearings or give evidence in court as appropriate.

Liaise with relevant officers in respect of witness statements and verify accuracy of details of PCN/FPN's to enforce payment.

Carrying out cash receipting and banking of monies received.

To work as part of a team putting team preferences before own.

Working in a confidential environment.

To be able to learn about a subject in a short period of time from a position of zero knowledge.


1. Ability to communicate to a high standard both verbally and in writing dealing with contentious issues and irate citizens.

2. Good IT skills and the ability to quickly learn how to use specialist in house software.

3. Ability to work on own personal initiative and with minimum supervision working accurately to meet deadlines.

4. Strong self-motivation together with a flexible and committed approach to work.

For informal enquiries please contact Celia Jenkins 0115 8761525

We particularly welcome applicants from black, minority, ethnic communities and disabled people as they are currently under represented within our workforce.

We are currently negotiating a new Pay and Reward package including terms and conditions. Should you be short listed further information will be provided.

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