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Latest Jobs with Nottingham City Council

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06-07-2015 12:00 AM BST
Closing date: 20 July 2015

This is an exciting opportunity to work within the Council’s Early Intervention directorate.  Working flexibly as part of multi-disciplinary team, you will play a key role in helping to embed a modern commissioning approach to ensure that our resources are used in the most efficient, effective and sustainable way to improve outcomes for Nottingham’s citizens.

This critical Principal Analyst position will play a key role in supporting the Children’s and Adults agenda (principally working on the Adults agenda, in the first instance) through creating insight, analysis and performance reports to drive service improvement. You will also proactively support the development of new performance management frameworks driven by national policy and the government’s move towards more outcome focussed performance indicators.

ESSENTIAL REQUIREMENTS

 -  You will have knowledge and proven experience of using and developing a range of business intelligence tools e.g. SQL, Access and Excel to support advanced performance reporting requirements.
 -  You will be adept at analysing, interpreting and communicating complex written and statistical data in a variety of formats.  
 -  You will have experience of designing frameworks for capturing more qualitative data and measuring outcomes. -  You will have an enquiring mind, be an effective communicator and be passionate about using data and information to make a difference to outcomes for Children, Young People and Adults.

For any enquiries contact Emma Stow on 0115 8764855 or email emma.stow@nottinghamcity.gov.uk

This post is the subject to a DBS enhanced check for a regulated activity

06-07-2015 12:00 AM BST
Closing date: 20 July 2015

Nottingham City Council seeks an experienced Customer Services Manager to work at Enviroenergy within its Commercial & Neighbourhood Services directorate.

Enviroenergy is the complete Energy Company, managing energy production, supply and billing for domestic and commercial customers across the United Kingdom. With a particular focus on systems and processes you will be responsible for developing and embedding an approach to customer service that will drive commercial success within the company.

You will have significant experience of leading a customer service and sales team preferably within the Utilities Sector. You will excel in driving productivity and creating a successful and thriving customer service environment which delivers excellent customer service.

Interviews will take place the week commencing the 20th of July.

For informal enquiries, please contact Adrian Hill on 0115 8765632 or email adrian.hill@nottinghamcity.gov.uk

03-07-2015 12:00 AM BST
Closing date: 17 July 2015

Working pattern = 8.30am to 4.30pm

A position has arisen for a Processing Support Assistant in the Processing and Enforcement section of Nottingham City Council.  The successful candidate will carry out a range of duties e.g. opening of post and recording of monies in respect of Penalty Charge Notices (parking fines), Fixed Penalty Notices for example littering and Disabled Blue Badges and On Street Parking Permits.  In addition the postholder will be responsible for recording telephone messages, printing and scanning correspondence and entering details onto a bespoke parking system.  Due to the large quantities of correspondence sent from this office the postholder will be required to use an opening, folding and franking machine.  In addition the postholder will be required to be part of the late night rota (working up to 4.50pm) and take messages in respect of a range of queries.  It is important that the successful candidate is able to be at work from 8.30am each day and work until 4.30pm except when part of the late night rota.  This work is time sensitive and if not completed in a timely fashion will impact on the remainder of the team and the effective running of the service therefore self-motivation, flexibility and working to deadlines are paramount.

You should be able to use communication skills to deal effectively with citizens, businesses, councillors and internal colleagues who make contact with the team.

You should be able to work as part of a team developing an understanding of networks and working relationships within a team.

ESSENTIAL REQUIREMENTS

- Attention to detail

- Working to tight deadlines

- IT literate

- Team working

Informal enquiries please contact Janis Hayes 0115 8761507 or email Janis.hayes@nottingcity.gov.uk

 


 

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