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Medicines and Healthcare Products Regulatory Agency

Dear colleague,

We are embarking on a major operational transformation programme across all three of our expert centres the MHRA regulatory centre, the National Institute for Biological Standards and Control (NIBSC) and the Clinical Practice Research Datalink (CPRD). This includes significant investment in our digital capabilities and infrastructure, so we can continue to deliver a high-quality service to our customers, stakeholders and partners.

Understanding your needs and priorities is essential to helping us to inform our plans and enable us to strategically shape our services, investment decisions and underlying operational processes and systems. The work we do now will underpin how we meet your needs for years to come.

To help us gain this insight, we have developed a short online survey developed with PA Consulting, a consulting, technology and innovation firm, and Woodnewton Associates, an independent strategic research agency, to help us understand more about your experience of working with us and your views on where and how we need to do things differently.

The survey should take about 10-15 minutes to complete, depending on how many different parts of the Agency you deal with. In line with the rules of the UK Market Research Society, your contribution will be held in strict confidence and information will not be passed to us in a way that would allow any individual contribution to be identified. You can forward the survey on to others in your organisation who you think would like to share their views with us.

Complete our survey now

The survey closes on Wednesday27 September.

I do hope that you and your colleagues will be able to take part in this once-in-a-decade opportunity to influence our future strategy. Meanwhile, if you have any questions about the survey or experience any problems, please contact

Yours sincerely,

Dr Ian Hudson
Chief Executive

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